Role Reversal – could it work for you?

role reversal

We’re no strangers to seeing animals do some fairly bizarre things, like this bear strolling through a New Jersey neighbourhood on two feet – likely in an attempt to disguise itself as a human to avoid being shot! But when it comes to animal ingenuity, these photos of a dog riding a Segway surely take […]

Are you an Aldi or a Waitrose?

waitrose

Who doesn’t love Aldi? Lovely, tasty food at a fraction of the price you’d expect to pay at one of the big four. Aldi’s popularity has increased massively over the last few years, and some interesting research undertaken recently indicates that Aldis in France, Germany and Spain are EVEN cheaper. The study found that the […]

NEWSFLASH! The FIT Team are speaking up…..

news flash

OK, if you know the team at First Impression Training well, you’re now likely thinking “WHAT? the FIT guys never STOP speaking up…. …..about their passion for helping us become better than we are already! …..about their obsession with us all striving for service excellence! …..about their insistence that we all recognise our frontliners as […]

Entrepreneur of The Month September 2013

Customer service training specialist, Marie Cross ofMaidstone, was named National Entrepreneur of the Month in August 2013 by Nigel Botterill, Founder of theEntrepreneurs Circle, after enjoying her two most profitable months in 12 years of trading. Marie launched First Impression Training in 2001, following a lifelong ambition to set up her own business on the […]

Marie is awarded Entrepreneur of the Month (County of Kent) for February 2013

Feeling very proud and puff-chested (for the second time since joining Nigel Botterill’s Entrepreneurs Circle in 2011) to have been awarded this prestigious award for all the great stuff we’ve been doing here at First Impression Training over the last few months to help our business survive and thrive in these challenging times! The full […]

First Impression Training is quoted as being a “Success Story” in January 2013

We all know the old adage that when times get tough, the tough get going – and that’s exactly what we’ve done here at First Impression Training! And our hard-graft hasn’t gone unnoticed of late – we were quoted as being one of Nigel Botterill’s Entrepreneurs Circle members’ success stories on 31st January 2013! Proud […]