“Adding Value” episode by Owen Froebel

Our very own Training Director, Marie Cross, is the guest within Owen Froebels “Adding Value” episode hosted by Leah Turner.

Owen Froebel help business owners buy and sell Day Nurseries so they know a thing or two about what makes for a truly outstanding service culture in this unique sector.

You can watch the episode on LinkedIn here https://firstimpression.training/7waystowowyourcustomers to discover proven techniques to create unforgettable experiences, engage and motivate your nursery team, build a positive company culture, and improve staff retention.

Hello... I'm Marie Cross

‘…and I’d love to include you in our growing list of readers who are discovering new, practical ways to develop remarkable service in their call, contact and customer service centres.’

If you’d like to receive regular updates on developing world class customer service in your contact centre then simply complete the form below, click the button and you’ll receive a regular flow of ideas, hints, tips and techniques straight to your inbox.

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There are 12 Success Blueprints – FIT bulletins that are jam-packed with practical, quick and easy hints, tips and ideas to help you stay on track, keep positive and remain motivated to succeed right there on the frontline!

“Adding Value” episode by Owen Froebel

Hello... I'm Marie Cross

Simply fill in your details to claim your 12 Success Blueprints...

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