Meet The Experts – Marie Cross, First Impression Training

Are you sure you’re making a great first impression?

In the run up to Christmas Marie joined Mark Stephenson, Fujifilm Product Manager, in his “Meet the Experts” series of interviews.

Over 5 weekly LinkedIn episodes Mark challenged Marie to demonstrate the value of a positive first impression – and then some! From chatbots and the customer experience to company culture and emotional intelligence this informative series delivers lots of customer service insights and gold nuggets to swipe and deploy into your business.

Episode 1: (The Experts) https://firstimpression.training/MTE_Episode1

Episode 2: (Incoming Calls) https://firstimpression.training/MTE_Episode2

Episode 3: (When It All Goes Wrong) https://firstimpression.training/MTE_Episode3

Episode 4: (Company Culture) https://firstimpression.training/MTE_Episode4

Episode 5: (Outgoing Calls) https://firstimpression.training/MTE_Episode5

Hello... I'm Marie Cross

‘…and I’d love to include you in our growing list of readers who are discovering new, practical ways to develop remarkable service in their call, contact and customer service centres.’

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Meet The Experts – Marie Cross, First Impression Training

Hello... I'm Marie Cross

Simply fill in your details to claim your 12 Success Blueprints...

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