June 6th saw Marie returning to Judge Club this time looking at how to maintain a positive mental attitude on your customer service frontline.
Session topics include;
Those very nice people at Judge Club have recorded the session and you can watch it here in their Event Library https://firstimpression.training/mindsetmatters
‘…and I’d love to include you in our growing list of readers who are discovering new, practical ways to develop remarkable service in their call, contact and customer service centres.’
If you’d like to receive regular updates on developing world class customer service in your contact centre then simply complete the form below, click the button and you’ll receive a regular flow of ideas, hints, tips and techniques straight to your inbox.
There are 12 Success Blueprints – FIT bulletins that are jam-packed with practical, quick and easy hints, tips and ideas to help you stay on track, keep positive and remain motivated to succeed right there on the frontline!
