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We’re delighted to announce that Marie has been invited to join the judging panel at this years UK Customer Experience Awards. Now in its incredible

The time is almost here! New GDPR privacy rules apply from 25th May 2018 so, whilst we’ve resisted the urge to run round the office

Sooooooo excited to discover that, today, the FIT team have been shortlisted as finalists in the Best Business Enabler category at the Entrepreneurs Circle 2017

Once again the FIT team are back in the limelight having successfully been shortlisted as finalists within the 2015 European Contact Centre and Customer Service Awards

Following months of research and judging First Impression Training Ltd has been named a winner in Wealth & Finance International’s UK Corporate Excellence Awards 2016. The

First Impression Training are celebrating with our client, Legal & General, after they won the coveted Insurer Claims Initiative of the Year category at the

Customer service training specialist, Marie Cross ofMaidstone, was named National Entrepreneur of the Month in August 2013 by Nigel Botterill, Founder of theEntrepreneurs Circle, after

A fascinating study by Talent Innovations has proved that John Gray, author of the 1992 bestseller “Men are from Mars, Women are from Venus” was

Yes it’s true – we’ve been madly following Botty Rule #9 and following up, following up, following up just recently with 1 or 2 hot

Feeling very proud and puff-chested (for the second time since joining Nigel Botterill’s Entrepreneurs Circle in 2011) to have been awarded this prestigious award for